WHAT IS PERSONAL DATA AT MVP GROUP?
YOUR PRIVACY RIGHTS AT MVP GROUP
The MVP Group respects your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global membership base and if you choose to exercise these privacy rights, you have the right to not be treated in a discriminatory way nor to receive a lesser degree of service from MVP Group. We do not sell your data.
To exercise your private rights and choices, visit the MVP Group Portal at:
To help protect the security of your personal data, you must sign-in to your account and your identity will be verified. If the MVP Group Portal is not available in your region, you can make a privacy rights request to:
There may be situations where we cannot grant your request - for example, if you ask us to delete any transaction data and MVP Group is legally obliged to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
Should you require more information on exercising your privacy rights, email:
PERSONAL DATA MVP GROUP COLLECTS FROM YOU
MVP Group seeks to balance member interaction with privacy. This means we strive to collect only the personal data that we need. The personal data that MVP Group collects depends on how you interact with us. When you create an account within the MVP Group Portal we may collect a variety of information, including:
Contact Information: Name, Address, Email, Mobile/Cell and other contact information.
Fraud Prevention Information: Data used to help identify and prevent fraud.
Device Information: Information pertaining to your computer hardware and peripherals.
Transaction Information: Data about purchases, services or transactions facilitated by MVP Group.
Payment Information: Data about your billing address and method of payment.
Participation Data: Information about the events, airshows and competitions you participate in.
Other Information You Provide to Us: Details such as the content of your communications with MVP Group, including interactions with member support and contacts through discord and social media channels.
PERSONAL DATA MVP GROUP RECEIVES FROM OTHER SOURCES
MVP Group may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our services and assist us in security and fraud prevention, and from other lawful sources, including;
Individuals: MVP Group may collect data about you from other individuals - for example, if that individual has invited you to participate in an MVP Group event, activity or competition, or has shared content with you.
At Your Direction: You may direct other individuals or third parties to share data with MVP Group. For example, you may direct your MVP Group Portal account to share data about your virtual aerobatic team with other virtual pilots within the global community, where they may respond and interact with MVP Group.
MVP Group Partners: We may also validate the information you provide - for example, when creating an MVP Group Portal account, with a third party for security, and for fraud-prevention purposes.
MVP GROUP'S USE OF PERSONAL DATA
MVP Group uses personal data to power our services, to process your transactions, to communicate with you, to efficiently organise events, activities and competitions, for security and fraud prevention, and to comply with law. We may also use your personal data for other purposes with your consent.
MVP Group uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, MVP Group may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with the law. We may also process your personal data where we believe it is in our or others' legitimate interests, taking into consideration your interests, rights and expectations. If you have questions about the legal basis, you can contact us at:
Power our Services: MVP Group collects personal data necessary to power our services, which may include personal data collected to personalise or improve our offerings, for internal purposes such as auditing or data analysis, or for improving our events and services.
Process Your Transactions: To process transactions, MVP Group must collect data such as your name, payment information and other relevant data.
Communicate with You: To respond to communications, reach out to you about your transactions or your MVP Group Portal account, market our products and services, provide other relevant information, or request information and/or feedback. From time to time, we may use your personal data to send important notices, such as communications about changes in our terms, conditions, regulations and policies. Because this information is important to your interaction with MVP Group, you may not opt out of receiving these important notices.
Security and Fraud Prevention: To protect individuals, employees, and MVP Group and for loss prevention and to prevent fraud, including protecting individuals, employees, and MVP Group for the benefit of all our members, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
Comply with Law: To comply with applicable law - for example, to satisfy tax or reporting obligations, or to comply with a lawful request.
MVP Group does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.
MVP GROUP'S SHARING OF PERSONAL DATA
MVP Group may share with service providers who act on our behalf, our partners, or others at your direction. Further, MVP Group does not share personal data with third parties for their own marketing purposes.
Partners: At times, MVP Group may partner with third parties to provide services or other offerings for members.
Others: MVP Group may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger or sale.
PROTECTION OF PERSONAL DATA AT MVP GROUP
At MVP Group, we believe that great privacy rests on great security. We use administrative, technical and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure.
CHILDREN AND PERSONAL DATA
MVP Group understands the importance of safeguarding the personal data of children, which we consider to be an individual under the age of 13 years or the equivalent age as specified by law in your jurisdiction. That is why MVP Group has implemented additional processes and protections to help keep children's personal data safe.
To access certain MVP Group services, events and competitions, a child must provide a completed Parent and/or Guardian Consent Form;
Parents and/or Guardians: To create an MVP Group Portal account, parents must review the MVP Group Family Privacy Disclosure for Children Statement, which describes how MVP Group handles children's personal data. If they agree, the parent and/or guardian must provide MVP Group with verifiable consent.
If we learn that a child's personal data was collected without appropriate authorisation or consent, it will be deleted as soon as possible.
COOKIES AND OTHER TECHNOLOGY
Communications Cookies: These cookies are used to enable network traffic to and from MVP Group's systems, including bu helping us to detect any errors.
Strictly Necessary Cookies: These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your MVP Group Portal account and online shopping cart at
Other cookies: These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. MVP Group also uses these cookies to remember choices you make while browsing, so we can provide you with a customised experience.
In addition to cookies, MVP Group uses other technologies to help us achieve similar objectives.
In some email messages MVP Group sends you, we provide 'click-through URL' that links you to content on the MVP Group website. When you clock one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this clock-through to help us determine interest in particular services, events and competitions and to measure if we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.
Pixel tags enable us to send email messages in a format that you can read, and they tell us whether mail has been opened. We may use this data to reduce or eliminate messages sent to customers.
TRANSFER OF PERSONAL DATA BETWEEN COUNTRIES
MVP Group provides services, hosts events and runs competitions worldwide. To make that possible, your personal data may be transferred to or accessed by entities around the world. MVP Group complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.
OUR COMPANY-WIDE COMMITMENT TO YOUR PRIVACY
To make sure your personal data is secure, we communicate our privacy and security guidelines to all MVP Group employees and representatives and strictly enforce privacy safeguards within the company.